Refund policy

We offer a 30-day return policy. If you're not satisfied with your purchase, you may return your item within 30 days of delivery.

To begin a return, email us at support@imperialbeing.com. We'll confirm your order and provide return instructions. Once we receive the returned item — whether it's new, used, or damaged — we'll issue a full refund to your original payment method.

Return Shipping
Return shipping is the customer's responsibility. We do not charge restocking fees.

Return Address
Imperial Being – Returns
9169 W State St #965
Garden City, ID 83714

Exchanges
We also accept exchanges. Contact us within 30 days, and we’ll help you get the right product.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please email us right away so we can make it right.